Need any help with your order? Got a question that you need answered immediately? Just click on a section below to find the answer! If your question isn't answered, please don't hesitate to reach out. We're ready to help.

General Questions

Yes! Focus, Unwind, and Protein Iced Coffee are all complimentary and contribute to a healthy, balanced, best version of you.

You'll be happy to hear we don't! Genius Coffee's passion is health and well-being, which we believe doesn't need to come at the cost of nasty additives in your products. Which is the reason we only use all-natural ingredients.

We are very proud to say that all of our products are manufactured in the UK, using premium Arabica coffee beans from Brazil and blending them in a UK ISO9001 certified manufacturing facility with our Genius formulas.

We are very happy to say that Focus and Unwind are both vegan.

Genius Protein Coffee is vegetarian and not vegan, due to the whey protein.

We do! Please contact us at if you love our Genius Coffee and want to become part of the Genius family!


We accept all of the main credit cards. Visa, Mastercard and Amex. We also accept PayPal, and you can also via Apple Pay and Shop Pay.

Please reach out to our customer care team at for any order inquiries.

Yes! We use an encryption service to process your payment. Your credit card information is hidden from us and we do not store your credit card information. We use Shopify Payments secure encryption service to process all payments.


We currently ship to the UK, Europe, USA, Australia, and the UAE.

We aim to ship all orders within 1 working day. Shipping times are based on expected timescales based on standard shipping services.

United Kingdom

Standard shipping - 2-3 working days.


Standard shipping: 6-8 working days.

USA and Australia

Standard shipping: 6-8 working days.


We are very confident you will love our products, which is why we offer a quick, no-hassle refund, within 30 days of purchase. Just send us an email at and one of our team will be happy to help you!

You can also find our full returns policy here:

Please reach out to our customer care team at for any returns and exchange questions.